Videos

Sept. 10, 2024

New Episode Alert with Shahar Goldboim

⭐ In this week's episode, we sit down with Shahar Goldboim, CEO of Boom, to talk about the world's FIRST AI-Powered Property Management System! 💬 Shahar shares the story behind Boom’s inception and how his passion for innovation in real estate led to the creation of a cutting-edge solution for…

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Sept. 9, 2024

The Risks of Misinformation in the Vacation Rental Space

💡 In an era where everyone easily claims to be a "guru", it's crucial to focus on real education from those who’ve been in the game long enough to create true mastery. ⭐ In this episode, Heather Bayer breaks down the danger of quick-fix masterclasses that don’t dive deep—and why…

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Sept. 6, 2024

Beyond Amenities: Building Trust in the Vacation Rental Market

💬 Trust is at the heart of the vacation rental industry, but are we doing enough to convey it? ⭐ In our latest episode, Heather Bayer reminds us that it's not just about amenities, but about clearly showing guests that we're trustworthy as operators. 🤔 How are you building and…

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Sept. 4, 2024

Heather Bayer’s Trust-Based Blueprint for Vacation Rental Success

Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this episode, Alex and Annie sit down with Heather Bayer, a veteran in the vacation rental industry. Heather shares her journey from running a management training company…

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Sept. 3, 2024

New Episode Alert with Heather Bayer

💫 This week, we’re excited to bring you an insightful conversation with Heather Bayer, a true legend in the vacation rental industry! 💬 Heather dives deep into the power of trust and how it’s the key to transforming your vacation rental business. 👑 From overcoming challenges to creating lasting guest…

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Sept. 2, 2024

Proper Planning Prevents Piss Poor Performance: The Six P's Explained

🌪️ Hurricane season is here, and being prepared is everything. 🆘 In this throwback episode, we revisit essential strategies shared by Pete Dimaio for hoteliers and vacation rental managers to stay ahead of potential disasters. ⭐ From communication tips to effective planning, learn how you can serve your community when…

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Sept. 1, 2024

From the Archives - The Six P’s of Disaster Preparedness with Pete DiMaio

In this special first-of-the-month episode, Alex and Annie bring back one of their most impactful discussions from June 2022, perfect for the peak of hurricane season. This re-airing of Episode 36 features Pete DiMaio from TravelBoom, who shares vital strategies for preparing vacation rental managers and hoteliers for potential disasters,…

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Aug. 31, 2024

Creating Exceptional Guest Experiences Starts with Mental Health

⭐ In the world of high-end hospitality, it's not just about immaculate homes and seamless service—it's about understanding the human experience. 🤝 In our latest episode, Rachel shares why mental health support for the team is crucial, especially in an industry where guests often arrive with more than just their…

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Aug. 28, 2024

High-Altitude Culture: Nurturing Teams in Luxury Vacation Rentals with Rachel Alday

Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this episode of Alex & Annie: The Real Women of Vacation Rentals, we are thrilled to welcome Rachel Alday, co-owner and co-founder of Abode Luxury Rentals. Rachel…

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Aug. 27, 2024

New Episode Alert with Rachel Alday of Abode Luxury Rentals

💫 In this week's episode, we sit down with Rachel Alday, co-founder of Abode Luxury Rentals. 💬 Rachel shares the highs, the lows, and everything in between of building a luxury brand that redefines vacation experiences. 👑 Don’t miss out on her invaluable insights and learn how managing $50 million…

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Aug. 22, 2024

Why Clients Choose You: The Power of Personal Connection

✨ In this week’s episode, Alexis Rivera Scott reveals how she became a sought-after LinkedIn influencer by building genuine connections. 🤝 Alexis goes beyond online networking—she turns those connections into real, lasting relationships. Whether it’s through brand deals, conference appearances, or simply offering a warm hug, she knows that her…

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Aug. 21, 2024

Turning LinkedIn Connections into Career Opportunities with Alexis Scott

Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this episode of Alex & Annie: The Real Women of Vacation Rentals, we sit down with Alexis Rivera Scott, the dynamic founder of Fairy Job Mom. Alexis…

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Aug. 17, 2024

Healthy Culture: Emulating Respect to Guests and Homeowners

🤝 Creating a healthy company culture isn't just about what happens within the team—it’s about how it radiates out to every guest and homeowner interaction. 💬 In one of our previous episodes, Linny & Kyle Jones share insights on the importance of normalizing open conversations and setting boundaries for a…

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Aug. 15, 2024

Navigating PR Crises: The Power of Strategic Communication

💡 Navigating a PR crisis requires swift, strategic action. ⭐ In our latest episode, Jessica Gillingham of Abode Worldwide discusses the critical importance of immediate professional guidance during reputational challenges. 💬 Watch the full episode and hear why emotional responses can be detrimental and how a measured, strategic approach helps…

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Aug. 14, 2024

The Role of PR in Building Your Vacation Rental Brand with Jessica Gillingham

Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie In this episode, we dive deep into the world of public relations with industry expert Jessica Gillingham, CEO and founder of Abode Worldwide. Jessica shares her unique journey…

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Aug. 13, 2024

New Episode Alert with Jessica Gillingham of Abode Worldwide

🤔 Ever wondered how PR shapes the short-term rental industry? 💭 Join us as we sit down with Jessica Gillingham, founder of Abode Worldwide, as she shares her insider perspective on why the conference circuit needs a shake-up and how PR is evolving in our digital age. 💡 From the…

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Aug. 12, 2024

Success in Hospitality: Be Unique, Network, and Trust Yourself

💡 In the crowded world of vacation rentals, the flood of trends, courses, and advice can be overwhelming. But as Zach Busekrus, CEO of StayWatch, emphasizes: Not all that glitters is gold. 📖 With so many resources and so-called experts competing for your attention, it’s important to filter what truly…

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Aug. 8, 2024

Collective Strength: How Networks Can Boost Direct Bookings

💡 In our latest episode, Zach Busekrus, CEO of Staywatch, dives deep into the importance of diversifying your booking channels. 💬 He challenges the status quo by asking a vital question: How can small operators join forces to reduce costs and build a strong direct booking infrastructure together? 🤝 If…

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Aug. 7, 2024

Spontaneous Stays: How Staywatch is Revolutionizing Last-Minute Bookings with CEO, Zach Busekrus

In this episode, we sit down with Zach Busekrus, Founder/CEO of StayWatch and host of the "Behind the Stays" podcast. Zach shares his unique journey into the short-term rental industry, from living exclusively in Airbnbs during the pandemic to founding a company that's revolutionizing how travelers find and book vacation…

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Aug. 6, 2024

New Episode Alert with Zach Busekrus

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Aug. 5, 2024

Opportunities and Uncertainties: The Growing Appetite for Acquisitions

⭐ In our podcast episode with Simon Lehmann, we dive into the evolving landscape of acquisitions within the vacation rental space. 🚀 Following the significant growth from 2021-2023, there's a noticeable shift. Companies are now contemplating selling, while others are eager to buy, seeking strategic opportunities. 💡 Join us as…

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Aug. 3, 2024

How the Enneagram Enhances Guest Communication and Understanding

💫 In our episode with Kyle and Linny Jones of Dwell Luxury Rentals, we explore the Enneagram and its profound impact on guest communication and understanding. 💎 Discover how this ancient tool can transform your interactions and bring a new level of empathy and personalization to your guest relationships. 💬…

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Aug. 2, 2024

Strategic Distribution: Navigating the OTA Landscape

💬 In our 1st of the month episode, Simon Lehmann, shares his expertise on diversifying distribution channels in the vacation rental industry. 🚀 Discover why it's crucial not to rely solely on large OTAs and how balancing customer acquisition costs can enhance your business strategy. 💡 Don't miss out on…

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Aug. 1, 2024

The Costs and Benefits of Multi-Channel Distribution in Vacation Rentals with Simon Lehmann

Exclusive offer for Alex & Annie listeners: Get $400 off your onboarding fee when you partner with Hostaway using this link: http://get.hostaway.com/alexandannie Welcome to our August 1st of the month bonus episode! Today, we welcome back Simon Lehmann, a seasoned expert in the vacation rental industry and the co-founder and…

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