Welcome to the first edition of the Alex & Annie Real Talk Roundtable.
Every operator wants 5-star reviews, but the path to earning them is not always about the flashiest parts of the stay.
In this conversation, Alex & Annie are joined by Koryn Okey of Breezeway, Miles Hobson of Hospitable, and Miller Hawkins of Booe Realty and The Atlantic Resort Group to discuss what guests actually remember from a vacation rental experience.
The industry spends a lot of time thinking about luxury, design, and amenities.
Once the guest arrives, the moments that influence the review are often much more practical.
Was the property ready? Was the communication clear? Did the stay feel easy?
This roundtable will dig into the details that turn a stay into a 5-star experience, and why consistency may matter more than operators realize.
Join us live on June 26, 2026 at 1:00 PM EST.