Videos

Oct. 17, 2025

Why Beautiful Photos Aren’t Enough

Why Beautiful Photos Aren’t Enough

Most vacation rental marketing stops at “look how beautiful this home is.” But beautiful alone doesn’t always convert. More than polished photos, today's guests want want a feel for the experience. That means showing: • Real people enjoying the space • Your team’s personality • The stories behind your properties…

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Oct. 14, 2025

How Visual Storytelling Builds Stronger Vacation Rental Brands with Marissa Galle of Click Media

How Visual Storytelling Builds Stronger Vacation Rental Brands with Marissa Galle of Click Media

In this episode, Alex & Annie are joined by Marissa Galle, founder of Click Media, to explore the real impact of photography, video, and social content on brand perception and booking behavior. Marissa shares how vacation rental operators can move beyond generic listings and start using visual storytelling to connect…

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Oct. 9, 2025

The Human Side of Hospitality

The Human Side of Hospitality

AI is changing how hospitality businesses operate, but not what guests value most. In this episode, Ashley Ching of Inhaven shares what many leaders overlook: while AI can streamline operations, it can’t replace the feeling of genuine care. If you’re exploring how to integrate AI into your business, this conversation…

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Oct. 8, 2025

When Scale Backfires: The Hidden Risks of Growing Too Fast with Ashley Ching of Inhaven

When Scale Backfires: The Hidden Risks of Growing Too Fast with Ashley Ching of Inhaven

As the vacation rental industry matures, growth has become the holy grail for many property management companies. But what happens when scaling too fast starts doing more harm than good? In this episode, Ashley Ching, Founder & CEO of Inhaven, joins us to unpack her in-depth research on why many…

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Oct. 7, 2025

What's New at VRMA 25 Las Vegas

What's New at VRMA 25 Las Vegas

One of the most exciting parts of VRMA this year is that it’s a community effort. In this episode, Anne Gardner shares how the upcoming VRMA 2025 conference in Las Vegas is being shaped by the people who live and breathe this industry. Atleast 50 volunteers are involved — reviewing…

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Oct. 1, 2025

40 Years of VRMA: A New Chapter for the Industry with Anne Gardner

40 Years of VRMA: A New Chapter for the Industry with Anne Gardner

🎙 40 Years of VRMA: A New Chapter for the Industry VRMA is celebrating 40 years, and with it comes meaningful change. In this episode, we speak with Anne Gardner, Executive Director of VRMA, about how the association is taking real steps to better serve the vacation rental community. We…

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Sept. 30, 2025

40 Years of VRMA: A New Chapter for the Industry with Anne Gardner

40 Years of VRMA: A New Chapter for the Industry with Anne Gardner

⭐ Use code AAVRMA25LV to receive 15% off as a property manager attending VRMA, October 12–14 at Caesars Forum, Las Vegas. This year marks 40 years of the Vacation Rental Management Association (VRMA), a milestone that comes at a pivotal time for the industry. In this episode, Alex & Annie…

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Sept. 30, 2025

We're proud to have Xplorie as one of our premiere brand sponsors

We're proud to have Xplorie as one of our premiere brand sponsors

⭐ We’re proud to welcome Xplorie as one of our premier brand sponsors! For nearly 30 years, Xplorie has been partnering with lodging providers and activity suppliers to bring travelers curated local experiences to make every trip extraordinary. Arlen Busenitz, CEO of Destin Dreamers, shares how partnering with Xplorie has…

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Sept. 30, 2025

Xplorie | Destin Dreamers

Xplorie | Destin Dreamers

⭐ We’re proud to welcome Xplorie as one of our premier brand sponsors! For nearly 30 years, Xplorie has been partnering with lodging providers and activity suppliers to bring travelers curated local experiences to make every trip extraordinary. Arlen Busenitz, CEO of Destin Dreamers, shares how partnering with Xplorie has…

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Sept. 28, 2025

How to Get More Direct Bookings Without a Big Budget

How to Get More Direct Bookings Without a Big Budget

You don’t need a massive marketing budget to get more direct bookings. But you do need to make the most of the guests who already love staying with you. In this episode, Alex Husner shares one of the simplest ways to grow direct bookings: Start inside the property. ✔ Make…

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Sept. 24, 2025

The Danger of OTA Dependence: Building a Strong Direct Booking Strategy with Mark Simpson of Boostly

The Danger of OTA Dependence: Building a Strong Direct Booking Strategy with Mark Simpson of Boostly

When Airbnb changes its policies, the ripple effect can shake operators everywhere. For many, the problem is deeper than one policy update. Relying too heavily on a single platform leaves businesses vulnerable, and the cracks are starting to show. In this episode, Mark Simpson, CEO and founder of Boostly, shares…

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Sept. 23, 2025

How Nocturne Approaches Acquisitions

How Nocturne Approaches Acquisitions

A lot of vacation rental founders think selling their business means letting go of everything. But it doesn’t have to be that way. In our latest episode, Scott Wiseman CEO of nocturne shares how Nocturne approaches acquisitions by first asking what the founder really wants. Some want more balance. Others…

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Sept. 19, 2025

How Nocturne Approaches Vacation Rental Acquisition

How Nocturne Approaches Vacation Rental Acquisition

In our latest episode, Scott Wiseman, CEO of Nocturne, shares how they approach the early stages of acquiring vacation rental businesses. The process starts by understanding what the owner hopes to achieve. That includes goals for the business, preferences for their team’s future, and any plans they may have after…

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Sept. 17, 2025

New Episode with Scott Wiseman

New Episode with Scott Wiseman

What does it take to scale luxury vacation rentals while protecting the legacy of the brands that built them? In this episode, we welcome back Scott Wiseman, CEO of Nocturne Luxury Villas, for an inside look at how Nocturne approaches acquisitions in the luxury vacation rental space. Instead of treating…

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Sept. 17, 2025

Preserving People, Culture, and Legacy: Inside Nocturne’s Acquisition Strategy w/ CEO, Scott Wiseman

Preserving People, Culture, and Legacy: Inside Nocturne’s Acquisition Strategy w/ CEO, Scott Wiseman

What does it take to scale luxury vacation rentals while protecting the legacy of the brands that built them? In this episode, Alex & Annie welcome back Scott Wiseman, CEO of Nocturne Luxury Villas, for an inside look at how Nocturne approaches acquisitions in the luxury vacation rental space. Instead…

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Sept. 16, 2025

Homes & Villas by Marriott Bonvoy | East West Hospitality

Homes & Villas by Marriott Bonvoy | East West Hospitality
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Sept. 16, 2025

Xplorie | Auntie Belham's Cabin Rentals

Xplorie | Auntie Belham's Cabin Rentals
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Sept. 16, 2025

Homes & Villas by Marriott Bonvoy | Moving Mountains

Homes & Villas by Marriott Bonvoy | Moving Mountains
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Sept. 16, 2025

Grand Welcome| Denise Turner & Joseph Cox

Grand Welcome| Denise Turner & Joseph Cox
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Sept. 16, 2025

Track | Brett/Robinson

Track | Brett/Robinson

⭐ We’re proud to have Track, by TravelNet Solutions, as one of our premier brand sponsors! Track is an enterprise-level Property Management System built to help professional vacation rental managers streamline operations, boost efficiency, and drive growth, all in one centralized platform. From unified guest communication and trust accounting to…

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Sept. 16, 2025

Track | Ripple Property Management

Track | Ripple Property Management

⭐ We’re proud to have Track, by TravelNet Solutions, as one of our premier brand sponsors! Track is an enterprise-level Property Management System built to help professional vacation rental managers streamline operations, boost efficiency, and drive growth, all in one centralized platform. From unified guest communication and trust accounting to…

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Sept. 16, 2025

Track | Ripple Property Management

Track | Ripple Property Management

⭐ We’re proud to have Track, by TravelNet Solutions, as one of our premier brand sponsors! Track is an enterprise-level Property Management System built to help professional vacation rental managers streamline operations, boost efficiency, and drive growth, all in one centralized platform. From unified guest communication and trust accounting to…

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Sept. 13, 2025

How to turn your cancellation policy into a revenue strategy

How to turn your cancellation policy into a revenue strategy

Lots of property managers treat cancellation policies as a legal safeguard. But what if they could be a revenue strategy instead? 🤔 In our episode with Sasha Lawler, CEO of Roam, we explore how Roam is eliminating one of the biggest operational headaches in the vacation rental industry – cancellations.…

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Sept. 10, 2025

How Property Managers Can Offer Flexible Cancellations Without Losing Revenue

How Property Managers Can Offer Flexible Cancellations Without Losing Revenue

What if cancellations didn’t mean lost revenue? 👀 In our latest episode, we sit down with Sasha Lawler, CEO & Founder of Roam, to explore how property managers can finally offer the flexibility guests expect without sacrificing income. Here’s what we dive into: 1️⃣ The hidden cost of strict cancellation…

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