In this week’s episode, we’re joined by Jane Gavin and Keven Wishard from Homes & Villas by Marriott Bonvoy, a platform that is redefining what it means to deliver premium guest experiences in the vacation rental space. Jane and Keven share how Marriott is bringing its legacy of quality, structure,…
What happens when one of the world’s most trusted hotel brands steps into the vacation rental space? In this episode, we’re joined by Jane Gavin (Senior Director of Brand Marketing & Guest Experience) and Keven Wishard (Senior Director of Global & Continent Operations) from Homes & Villas by Marriott Bonvoy.…
💡 80% of your revenue comes from 20% of your guests Many operators are focused on getting more bookings, but overlook the goldmine sitting in front of them: the guests they've already hosted. In our latest episode, Orlie Benjamin shares how building lasting relationships with past guests can lead to…
In our first-of-the-month bonus episode, we sit down with Orlie Benjamin, founder and CEO of Lasoh, a fast-rising platform built to help vacation rental operators deliver better guest experiences and drive more revenue. We first met Orlie at VRNation, and today she’s diving into how Lasoh is giving operators the…
In our first-of-the-month bonus episode, we are joined by Orlie Benjamin, founder and CEO of Lasoh, a marketing technology platform designed to help vacation rental operators strengthen guest relationships and increase profitability. Lasoh provides a branded digital guest portal and integrated CRM that allows operators to engage with guests from…
In our latest episode, Matt Gurley helps us understand what most property managers don’t realize about payment processing in vacation rentals. From why industry-specific tools matter, to how support structure can make or break your operations, Matt sheds light on the overlooked side of running a vacation rental business. If…
In this week’s episode, we're joined by Matt Gurley, Director of Sales and Partner Integrations at the Lynnbrook Group, for a deep dive into the payment side of vacation rentals that most property managers overlook until it’s too late. From fraud prevention to faster checkouts to smarter cash flow tools,…
In our latest episode, Shahar talks about why running a vacation rental business is complex and how Boom is built to support operators through that complexity. Now with 100% focus on Boom, the team is set to expanding into new territories, building partnerships like the one with Casiola, and using…
In this episode, we sit down with two industry powerhouses: Dennis Goedheid, CEO of Casiola, and Shahar Goldboim, CEO of Boom and founder of DesignedVR, to unpack the story behind their groundbreaking new partnership. As the vacation rental industry continues to mature, operators are finding new ways to grow that…
As we reach the midpoint of 2025, AirDNA Chief Economist Jamie Lane shares what property managers should expect this summer, and why waiting for a wave of new inventory may not be the strategy to bet on. "It’s going to be a fixed pie. The question is, how much of…
This week, we’re joined by Jamie Lane, Chief Economist at AirDNA, to break down the trends behind slower summer bookings, shifting guest behavior, and what the data really says about the state of the 2025 market. We dive into: • Why demand is softening in key segments • The urban…
Is the short-term rental industry on the edge of a travel recession, or just entering a new phase of normalization? In this episode of Alex & Annie: The Real Women of Vacation Rentals, AirDNA’s Chief Economist Jamie Lane joins us to explain what the data is revealing about the 2025…
The moment you break might be the moment you become something greater. 💪 In this episode, Shelley Brown shares the moment everything stopped, and how that pause became the start of something far more powerful. We don't talk enough about what happens after the burnout, the layoff, or the injury.…
In today’s episode, Shelley Brown joins us to explore how breaking outdated expectations and embracing your weird can lead to more authentic leadership and a deeper sense of belonging. As the original "Rebel in a Gown," Shelley brings her signature mix of authenticity, artistry, and humor to a conversation that…
In this empowering episode of Alex & Annie: The Real Women of Vacation Rentals, Shelley Brown joins us to talk about how breaking outdated expectations and embracing your weird can lead to more authentic leadership and a deeper sense of belonging. As the original "Rebel in a Gown," Shelley brings…
Straight from VRNation: Unpacking The Real Story ✨ In this special bonus episode, Alex & Annie take you behind the scenes at VRNation 2025, where they had on-the-spot conversations with some of the industry’s most influential voices and rising innovators to unpack the real story behind what’s shaping the vacation…
Alex & Annie bring you behind the scenes at VRNation 2025 to explore direct booking strategies, industry growth, tech innovation, and the evolving role of associations in vacation rentals. Recorded live in Austin, Texas, this special bonus episode captures real-time insights from the conference floor. Alex & Annie had on-the-spot…
In a tech-heavy landscape, it’s easy to lose focus on what really matters. Guests don’t care what software you’re using. They care about a smooth experience from booking to check-out. In this episode, Ian Ackland of Booking.com shares how real value comes from partners who simplify the process and help…
Booking.com isn’t just for hotels anymore! In our latest episode, we’re joined by Ian Ackland, Managing Director of the Americas at Booking.com, to dive into how the platform is evolving to become a true partner for vacation rental property managers. From smarter onboarding and redesigned payment systems, to leveraging AI…
In this episode of Alex & Annie: The Real Women of Vacation Rentals, we’re joined by Ian Ackland, Managing Director of the Americas at Booking.com, for a candid look at how one of the world's largest travel platforms is evolving its approach to better serve property managers. With more than…
Standing in Your Own Power Means Making Bold Choices 🔥 In this week's episode, Matt Landau shares how learning to define his own style, and as Amber Hurdle says, standing in his own power, helped him lead with greater authenticity and confidence. He reflects on an important leadership lesson: when…
This week, we’re joined by Matt Landau, founder of VRMB, for one of his most personal conversations yet. Matt opens up about the moment he realized he needed to let go of control, step outside the familiar, and reconnect with what truly matters — authenticity, creativity, and human connection. In…
In this week’s episode, Matt Landau returns to the show to share one of the most personal and transformational shifts of his career — a journey from building systems and scaling success to rediscovering the power of human connection. Long known as a community builder and founder of VRMB, Matt…
💡 Employees → Customers → Shareholders — in that order. In this week’s episode, Boogie Wittenburg, CEO of TravelNet Solutions, shares one of the business frameworks that guides his leadership: the Service Profit Chain. The idea is simple — invest in your people first, and everything else follows. A powerful…