Jennifer HsiehProfile Photo

Jennifer Hsieh

Vice President Homes & Villas by Marriott International

Jennifer is Vice President of Homes & Villas by Marriott International, leading the development and growth of Marriott’s first entry into the home rental business. The launch of Homes & Villas brings thousands of premium and luxury homes in global destinations for Marriott Bonvoy members, expanding choice in accommodation for all their travel needs. Prior to this role, Jennifer served as VP, CX Innovation, guiding enterprise innovation for the largest hotel company in the world. In her role, she brought together innovation, business strategy, and a deep understanding of consumers to innovate for Marriott’s portfolio of 30 brands. Since joining Marriott, Jennifer has delivered market industry-leading concepts in meetings, reimagined the food & beverage experience in our hotels, designed and launched new business adjacencies, introduced emerging technologies into guest rooms (voice and Internet of Things) and led Marriott’s pilot into the home-sharing industry. She is a frequent speaker on Innovation, Emerging Technologies, Customer-Centricity, and Future Trends in the Short Term Rental Industry. She was named one of the Top 25 most influential people in the meetings industry in 2014, received a Leadership Award in Innovation by Great Places to Work in 2019 and was recognized as one of ten leaders in The Short-Term Rental Industry 2020: Ones to Watch.

Prior to Marriott, Jennifer led strategic growth initiatives as part of Target Corporation’s Strategy & Innovation division and at Deloitte Consulting, advising on Customer and Market Strategies that drive top-line growth.

Jennifer received her MBA from Darden Business School and BA from the University of Virginia. She resides in Bethesda, MD with her husband and three sons

OTAs / Distribution

Building a Start-up in a Grown-up Organization, with Marriott Homes & Villas VP Jennifer Hsieh

Oct. 5, 2022

It was beyond a pleasure to sit down with Jennifer Hsieh, VP of Marriott Homes & Villas , to learn about both the challenges and opportunities Marriott has uncovered by bringing one of the world's largest hospitality brands …