In our latest episode, we’re joined by Simon Seroussi, Co-Founder of SuiteOp, to talk about the often-overlooked post-booking experience and why it’s the key to guest satisfaction, team efficiency, and scalable growth.
While most tech focuses on getting the booking, SuiteOp focuses on what happens next: automating check-ins, syncing smart devices, streamlining task management, and giving guests a branded, frictionless portal, all in one seamless platform.
We dive into:
1️⃣ Why most STR tech falls short after the booking
2️⃣ How SuiteOp replaces five tools with one platform
3️⃣ What guests actually want in a digital portal
4️⃣ Where automation adds real value (and where it doesn’t)
5️⃣ A smarter approach to upsells, loyalty, and guest data
6️⃣ What’s holding vendors back from working together
🎧 Whether you're managing 5 homes or 500, this episode will give you new ideas to simplify operations, personalize guest stays, and prepare your business to scale.
#vacationrentals #shorttermrentals #propertymanagement #suiteop #guestexperience #strautomation #strindustry