š¬ What happens next when you canāt accommodate a guest?
For many independent property managers, thatās where the conversation ends. But for Deborah Labi, it was the beginning of a new solution.
With 19 years in the vacation rental industry, Deborah turned the guests she couldnāt host into a new opportunity. She founded "Have You Got", a global referral network that helps managers stay helpful, trusted, and profitable even when their calendars are full.
In this episode, we explore:
1ļøā£ How Have You Got turns guest referrals into passive income
2ļøā£ Why verified managers and guest-first design build lasting trust
3ļøā£ Smart ways to use referral links to capture missed bookings
4ļøā£ How simple videos can strengthen guest loyalty
5ļøā£ Why collaboration, not consolidation, is key to reducing OTA dependence
If youāre looking for smarter ways to serve your guests and support your fellow operators, this episode is for you.
#vacationrentals #shorttermrentals #propertymanagement #directbookings #guestreferrals