In a tech-heavy landscape, it’s easy to lose focus on what really matters. Guests don’t care what software you’re using. They care about a smooth experience from booking to check-out.
In this episode, Ian Ackland of Booking.com shares how real value comes from partners who simplify the process and help managers focus on what they do best: delivering hospitality.
And as Alex points out, no single platform can do it alone. Moving the industry forward requires true collaboration across systems, teams, and tech providers.
🎧 In the full episode, we talk about what it takes to be a true partner in today’s short-term rental space — and how Booking.com is evolving to meet that challenge.
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