After years of hype since its first breakthroughs, AI is no longer an emerging trend — it’s part of how we work.
As the industry leans into its potential to streamline workflows, enhance guest experiences, and boost efficiency, it’s just as critical to recognize the risks when these tools fall into the wrong hands.
In this episode, Ela Mezhiborsky of Autohost shares an important reminder:
→ AI can elevate hospitality but it can also be weaponized.
→ In the wrong hands, it enables deepfakes, impersonation, and sophisticated fraud.
→ Operators can’t afford to be passive. Awareness and action are now part of the job.
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