In this episode, Dylan Bozarth, General Manager of 30A Escapes, shares how they’ve structured their team to avoid burnout and why that decision has made all the difference. When your team is energized and supported, it shows up everywhere: → in the guest experience → in homeowner relationships → and…
⭐ We’re proud to spotlight Lodgify as one of our premier brand sponsors! Lodgify is a leading vacation rental software that helps hosts and property managers simplify operations, drive direct bookings, and grow their brand — all from one centralized platform. 🎙️ Mercedes Sanchez, founder of MBX Homes, shares how…
⭐ We’re proud to spotlight Lodgify as one of our premier brand sponsors! Lodgify is a leading vacation rental software that helps hosts and property managers simplify operations, drive direct bookings, and grow their brand — all from one centralized platform. 🎙️ Mercedes Sanchez, founder of MBX Homes, shares how…
Sometimes growth means outgrowing what once fit. 🌱 In this conversation, Annie shares her idea of repotting — the process of moving yourself into new soil when life, work, or purpose calls for change. Some shifts begin quietly. Others arrive fast. Repotting helps you adjust to these moments and create…
In this episode, Alex & Annie head to Florida’s scenic 30A to sit down with Dylan Bozarth, General Manager of 30A Escapes, for a real conversation about leadership, culture, and what it takes to build a team that truly lasts in the fast-paced vacation rental world. Dylan shares how his…
When it comes to tech, picking the right partner matters just as much as the features themselves. 💡 Kerri Gibson, Co-founder of Chalets Hygge, shares how she built her foundation on Lodgify not just because it offered the tools she needed, but because the team was transparent about their roadmap…
✨ “It’s not happening to you, it’s happening for you.” In this episode, Alex shares a mindset that helps her stay grounded when life doesn’t go as planned — a reminder that what feels heavy now might be shaping something greater ahead. It’s a perspective shift that changes everything. When…
How do you find purpose when life as you know it changes overnight? In this episode, Alex & Annie sit down with Angela Leone, founder of Coconut Condos in Maui, to share a story of loss, faith, and rebirth after the devastating Lahaina wildfires. Together, they reflect on: 🌿 How…
When everything you’ve built disappears overnight, how do you begin again? In this episode, we sit down with Angela “Angie” Leone, founder of Coconut Condos in Maui, to share a story of loss, faith, and rebirth after the devastating Lahaina wildfires. Just days after finding a buyer for her thriving…
Most AI tools react to what you tell them to do. Boom’s BAM (Business Agentic Manager) takes it further by anticipating what needs to be done before you even ask. In this episode, the Boom brothers share how Agentic AI enables systems to act independently, make data-driven decisions, and improve…
⭐ We’re proud to have Xplorie as one of our premier brand sponsors! For nearly 30 years, Xplorie has been partnering with lodging providers and activity suppliers to bring travelers curated local experiences that make every trip extraordinary. 🎙️ Lauren Madewell of Auntie Belham’s Cabin Rentals shares how Xplorie has…
⭐ We’re proud to have Xplorie as one of our premier brand sponsors! For nearly 30 years, Xplorie has been partnering with lodging providers and activity suppliers to bring travelers curated local experiences that make every trip extraordinary. 🎙️ Lauren Madewell of Auntie Belham’s Cabin Rentals shares how Xplorie has…
Big news to kick off the month! 🚀 In this special bonus episode, Alex & Annie sit down with the Boom founders, Shahar, Alon, and Moran Goldboim, to talk about Boom’s recent $12.7 million funding round and what it means for the future of the short-term rental (STR) industry. The…
In hospitality, trust isn’t built once, but at every guest touchpoint. Guests start forming opinions about your brand long before they check in. 👉 Your website design. 👉 Your response time. 👉 The tone of your emails. 👉 Even the feeling they get walking through the door. As Kerri Gibson…
Connection may not be a metric, but it drives the best results. 💡 In this week’s episode, Kerri Gibson of Chalets Hygge shares how she built a hospitality brand that earns 70% direct bookings by focusing on human connection and choosing the right tech to support it. With Lodgify at…
In this episode, we’re joined by Kerri Gibson, CEO and Co-Founder of Chalets Hygge, a hospitality brand inspired by the Scandinavian idea of hygge — finding joy and contentment in life’s quieter moments. After years in the corporate tech world, Kerri took a much-needed step back to rediscover what truly…
As hospitality companies race to scale, many face a difficult trade-off: grow fast or stay personal. In this episode, Sab Mulligan of Zzzing shares how they are doing both, and why it started with a mindset shift. By seeing technology as a growth engine, not a threat, their team was…
The most memorable guest experiences start with understanding the “Why”. In this episode, Sab Mulligan of Zzzing shares how their team approaches each stay with deep intention. Recognizing that behind every booking is a story: a celebration, a milestone, a turning point. This mindset shapes everything from team training to…
As hospitality companies race to scale, many face a difficult trade-off: grow fast or stay personal. But Zzzing, a leading hospitality brand based in Malta, is proving you can do both. In this episode, we’re joined by Sab Mulligan, Head of Teams at Zzzing, to explore how they’ve scaled rapidly…
Most vacation rental marketing stops at “look how beautiful this home is.” But beautiful alone doesn’t always convert. More than polished photos, today's guests want want a feel for the experience. That means showing: • Real people enjoying the space • Your team’s personality • The stories behind your properties…
In this episode, Alex & Annie are joined by Marissa Galle, founder of Click Media, to explore the real impact of photography, video, and social content on brand perception and booking behavior. Marissa shares how vacation rental operators can move beyond generic listings and start using visual storytelling to connect…
AI is changing how hospitality businesses operate, but not what guests value most. In this episode, Ashley Ching of Inhaven shares what many leaders overlook: while AI can streamline operations, it can’t replace the feeling of genuine care. If you’re exploring how to integrate AI into your business, this conversation…
As the vacation rental industry matures, growth has become the holy grail for many property management companies. But what happens when scaling too fast starts doing more harm than good? In this episode, Ashley Ching, Founder & CEO of Inhaven, joins us to unpack her in-depth research on why many…
