Alex & Annie Vacation Rental Podcast
Scaling a Global Vacation Rental Brand with Casago Partner Ryan Dame
Guest Experience Property Management

Scaling a Global Vacation Rental Brand with Casago Partner Ryan Dame

May 31, 2023

In this compelling episode, we have the pleasure of sitting down with Ryan Dame, a seasoned leader in the vacation rental and hospitality industry. As a Partner at Casago and Good Neighbor Tech, Ryan brings a wealth of knowl…

Guest: Ryan Dame
Unveiling the Secrets of High-End Concierge Service for Vacation Rentals with Kristin Brown
Guest Experience

Unveiling the Secrets of High-End Concierge Service for Vacation Rentals with Kristin Brown

May 24, 2023

In our latest episode, we sit down with Kristin Brown CEO of Concishare, a prominent lifestyle concierge management company to explore high-end concierge service for vacation rentals. What does it take to provide a seamless…

Enhancing Guest Experiences Using In-Unit Technology, with Suneel Goud
Software Guest Experience

Enhancing Guest Experiences Using In-Unit Technology, with Suneel Goud

April 5, 2023

In today’s episode, Alex and Annie feature Suneel Goud, the CEO and Co-Founder of GuestView Guide, a SHARP NEC company. Suneel discusses their in-unit digital concierge designed for property managers and operators to enhance…

Guest: Suneel Goud
DACK’s Customer Experience Enhancing Solution, with Thomas Schaper
Software Guest Experience

DACK’s Customer Experience Enhancing Solution, with Thomas Schaper

Jan. 18, 2023

IMPROVE YOUR GUEST EXPERIENCE WITH SEAMLESS TECHNOLOGY In today’s episode, Alex and Annie welcome Thomas Schaper, the Head of Product at DACK Inc. Thomas shares his experience in creating DACK as an app that improves the gue…

The Journey is the Destination, with Luca Zambello, CEO of Jurny
Software Guest Experience

The Journey is the Destination, with Luca Zambello, CEO of Jurny

Jan. 4, 2023

Luca Zambello joins us for today's episode to share the journey of creating Jurny, the industry's first MOS (management operating system). With roots in property management, Luca shares how he changed software 5 times - then…

How a Young Entrepreneur is Re-imagining Guest Experience Technology, with Francois Goello
OTAs / Distribution Marketing Software Guest Experience

How a Young Entrepreneur is Re-imagining Guest Experience Technology, with Francois Goello

Dec. 14, 2022

Francois Goello who is the founder of Enso Connect joins us today for an interesting tale of how a terrible guest experience led to him founding one of the slickest guest apps on the market. Francois tells us how Enso Connec…

The Queen of Guest Experience: Tyann Marcink Hammond, Touch Stay
AirBnB Advocacy & Legislative Issues Guest Experience

The Queen of Guest Experience: Tyann Marcink Hammond, Touch Stay

Oct. 26, 2022

Tune in for a fun look behind the curtain of this amazing gal that is changing the game for small and large vacation rental operators that want to provide an enhanced experience for their guests! Tyann wears two hats - she o…

The Billion Dollar Question: Can Limited Edition Be Scaled? With Matt Landau
Mentorship Marketing Conferences & Events Advocacy & Legislative Issues Guest Experience

The Billion Dollar Question: Can Limited Edition Be Scaled? With Matt Landau

Sept. 14, 2022

Matt Landau is one of the most respected thought leaders in vacation rentals. Founder of VRMB, Matt has built an information-sharing media empire, driven by one simple yet effective concept. As he tells us, "If you have a ti…

Guest: Matt Landau
Creating Shoppable, Revenue Driving Experiences, with Minoan Founder Marc Hostovsky
Marketing AirBnB Guest Experience

Creating Shoppable, Revenue Driving Experiences, with Minoan Founder Marc Hostovsky

Aug. 24, 2022

Marc Hostovsky, CEO/Founder of Minoan Experience, joins us today for an enlightening look at e-commerce and how vacation rental companies and hosts now have the ability to make their properties a shoppable, revenue driving e…

Predicting a Wave of Tech Consolidations, with Matt Loney, CEO of Xplorie
Conferences & Events Software Guest Experience

Predicting a Wave of Tech Consolidations, with Matt Loney, CEO of Xplorie

Aug. 10, 2022

Today we're joined by Matt Loney, CEO of Xplorie, for a conversation about the current state of guest experience and tech in the vacation rental industry and what the future holds for consolidation between overlapping produc…